Excellence in Action
When Kozue Dunn first became a real estate agent, she was new to the field but better suited to the job than most.
Her personable approach and determination quickly proved that she was an exceptional agent. “From the first month, I started to close deals,” she says. Dunn’s commitment to her clients makes her a powerhouse agent—and it’s also what made her one of Keller Williams’ top agents this past year.
Raising the Bar with Terass
Now, Dunn has partnered with Terass (pronounced Terrace), a next-generation real estate firm that sets high standards in the industry. Terass prides itself on the motto, “A good deal comes from a good agent,” and its rigorous screening process ensures that only 5 percent of aspiring agents pass the selection process. The fact that Dunn is now a part of the Terass team should come as no surprise.
Dunn is now backed by a firm that is well-known for its training and expertise, and she’s excited about the enhanced services she can offer. “I was already giving 100 percent to my clients,” she explains. And now, she can give even more.
With Terass, Dunn gains access to top-tier industry tools such as a loan finder system that helps secure the best mortgage rates, expanded listings (including off-market ones), financial planning resources and a full legal team to help navigate difficult deals. Terass partners with more than 50 banks and mortgage companies to offer the best loans to potential buyers.
Client-centric Approach
Dunn is thrilled to be working with a sophisticated firm such as Terass, which allows her to concentrate on what matters most: her clients. With access to advanced tools and exclusive resources, Terass enables Dunn to elevate the level of service she offers. In addition, Dunn was also hand-selected and completed Terass’ Agent Academy, which has been described as “Top Gun” for real estate agents.
More than just an agent, Dunn serves as a trusted adviser who combines her extensive knowledge of the Tokyo market with a personal approach. She takes the time to understand her clients’ goals and works tirelessly to exceed their expectations. “My clients are like my family,” she says. “I want to take care of them.” As she embarks on this exciting new chapter with Terass, Dunn is more confident than ever that she can deliver the best real estate solutions on the market with commitment and care.